The quote process is simple and fast at PFL, and is available 24/7. To determine your shipping cost, all you need is the shipment’s origin, destination, weight, dimensions and your contact information. Your free, instant freight quote results will list real-time freight rates from the trusted carriers in our network which meet your shipping requirements. Select the quote you prefer and click the CHOOSE button to save your quote. That way, your freight agent will be able to access the quote and review it with you before you book your shipment.

Do quotes expire?

Yes. Quotes are based on freight class, dimensions and weight, but pricing is also subject to fuel price fluctuation. Due to fluctuating fuel costs, a rate or quote is only considered valid for 24 hours. In order to lock in the discounted rate, the details of your shipment need to be 100% accurate and the shipment needs to be booked within 24 hours of receiving your quoted rate.

Do I need to be present at pickup?

Someone who is authorized to sign over the shipment and PFL BOL must be present at the time of pickup. If the driver arrives at the pickup location and either the freight is not ready or there is no one available to sign the BOL, he/she will not normally wait. The pickup must then be re-dispatched, which some freight companies charge a re-delivery fee for to cover extra time and miles.

Is my shipment automatically insured?

t’s important to understand the difference between freight insurance and carrier liability. The industry-standard liability cargo insurance coverage offered by all LTL carriers booked through PFL is $0.10 cents per pound. That doesn’t cover the value of most shipments, so PFL offers its customers the ability to purchase supplementary freight insurance accessed directly during the freight quote and booking process.

Who will transport my shipment?

We are a freight broker that utilizes the trucks of the largest, most reputable carriers. We ship thousands of loads through YRC, Roadway, UPS and many others. To see a list of the carriers available and the shipping costs to move your freight, get a quote now. At PFL, we present carrier options. You choose the carrier.

How do I track my shipment?

A: Enter your PRO number or Shipment ID number to track the location of your shipment after pickup has been made. If you are having difficulty tracking your shipment on our website, contact customer service using the chat feature

What is proof of delivery?

Your driver will bring with him a Proof of Delivery receipt. This proof of delivery is also known as a Bill of Lading or BOL.

How do I check my shipping status?

The best way to check your shipping status may depend on the carrier you selected. In some cases, your driver or your PFL agent will notify you before pickup or delivery